Personal Information Collection
We are committed to protecting your privacy. Personal information that our customers or visitors to our website provide to us, may be used by authorized employees of Spacebox or our direct contractors in the manner described below, and may be passed to closely related third parties such as warehousing, transportation or logistics partners with whom we have an established bone fide business relationship as detailed further below.
However, any personal information that you advise us should be kept confidential will not be divulged to any third party, unless we are required to do so by any competent authority authorised by law to require us to disclose such information. You have the right to request copies of, any personal information that we keep, subject to reasonable written notice of any such request.
Collection of Personal Data
Your personal data may be collected from you in a variety of ways including completion of online forms or data entry fields on our website, or by, telephone, email, completed physical application forms and other documents or in person. In order to provide our services to you some personal data such as names, identity documents, address and contact details. You are not obliged to provide such information, however if you do not wish to supply such information, we may not be able to provide our services to you.
Personal data may also be collected by us from time to time after your application for services that has been accepted, through our dealings, transactions and supply of services to you with you. We may also record by camera a copy of your Hong Kong Identity card, or Passport as part of our delivery service. Furthermore, telephone calls between you and our customer service numbers or staff may be recorded or quality control, staff appraisal, and training.
Use of Data
Your personal data may be used for the following purposes:
We will not sell, share, or rent your personal information to any unrelated third party or use your e-mail address for unsolicited mail. Any emails sent by us will only be in connection with the provision of the products and services that we offer.
Transfer of Data
Your personal data collected by us will be kept confidential and other than as set out below will not be disclosed by us to any other third party except as described below:
Rights of Access and Correction to Data Collected
Under the Ordinance, you have a right to request access to, and to request correction of your personal data held by us. If you wish to exercise those rights, please contact us by email at firstname.lastname@example.org or by telephone on 3840 8259.
All your personal data in our possession are stored on our server in Hong Kong and are accessible only to our authorized employees and contractors. We have also employed state of the art technology to ensure that data about you cannot be accessed by unauthorized persons.