FAQ | Hong Kong Storage

How Can We Help?

Getting Started

By Box/Item

By Sq Ft

Security/Insurance

Billing/Payment

Account

Popular Topics

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Contact Us:

Email

Sales: sales@spacebox.com.hk / Customer Service: cs@spacebox.com.hk

Phone

Sales: 3102 8636 / Customer Service: 3102 8138

Sales: 5330 0183 / Customer Service: 5330 2009

Working Hours:

Customer Service:

Mon-Sun 9am-6:30pm

Delivery / Pickup:

Mon-Sat 9am-9pm

How Can We Help?

Getting Started

Popular Topics

What is Spacebox?

Why Spacebox?

Who uses Spacebox?

By Box/Item

Popular Topics

I have a promo code. How do I use it?

Can I change my storage plan from 3-5 months to 6+ or vice versa?

What can I store?

By Sq Ft

Popular Topics

How does Storage By Sq Ft work?

What can I store?

Do you provide any packing materials?

Security/Insurance

Popular Topics

Can I visit your warehouses?

What fire safety measures are in place?

How do I secure the boxes?

Billing/Payment

Popular Topics

What payment options do I have?

When do I start paying?

Can I pay by bank transfer?

Account

Popular Topics

How do I create an account?

How do I change my personal information?

I forgot my password. What should I do?

Company

Storage Products

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